From referral to ongoing care.
Starting counseling or psychiatric services can feel overwhelming, especially if it is your first time. Here is what the process looks like.
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01
Referral & Initial Contact
A referral from a treating provider is required before scheduling. Once your referral is received, our office will contact you with instructions for accessing the patient portal. Referrals may be faxed to (276) 880-0036.
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02
Complete Your Paperwork
New patient paperwork is completed securely through our online portal. If you do not have internet access, alternative arrangements can be made; just let us know.
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03
Insurance Verification
Our office will verify insurance benefits and obtain authorization if required before scheduling your appointment. We will let you know what your plan covers up front.
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04
Initial Appointment
During your first appointment, your provider will discuss your concerns, goals, history, and treatment options in a supportive, nonjudgmental setting. There is no rush.
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05
Ongoing Care
Your provider will work collaboratively with you to create an individualized treatment plan focused on your needs and goals.
Have questions before you start?
Our FAQs cover insurance, referrals, telehealth, and more.